Sunday, November 9, 2008

The Untouchables


Untouchables - people whose jobs cannot be outsourced

1. Special
People like Michael Jordan, Bill Gates

2. Specialized
Knowledge workers. Their skills are always in high demand and are not 'fungible'. Fungible - Work that can easily be digitized or easily substituted.

3. Anchored
Jobs that must be done in a specific location, involving face-to-face contact with a customer, client, patient or audience. E.g. barbers, lawyers,entertainers, electricians, etc.

4. Really adaptable
Constantly acquiring new skills, knowledge and expertise that enable you constantly to create value.

From: The World Is Flat by Thomas L. Friedman

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